Where do you ship?
We currently ship to Germany and the United Kingdom. Shipping is free on every order.
How long does delivery take?
Each item is made to order. Processing takes 2 to 5 business days, then delivery takes about 2 to 5 business days to Germany and 3 to 7 business days to the UK. You will receive a tracking number by email as soon as your order ships.
Will I pay customs or import fees?
Prices shown at checkout include the taxes we are required to collect. For the UK, any import charges that apply are shown or explained at checkout.
Can I return my order?
Yes. You can return non-personalised items within 14 days of delivery. Items must be unused and unwashed. See our Refund Policy for full details.
My item arrived damaged or wrong. What do I do?
Email us within 30 days with your order number and a photo. We will send a free replacement or a full refund, and you don't need to send the item back.
How do I choose my size?
Every product page has a size guide with exact measurements. If you are between sizes, we recommend sizing up for a relaxed fit.
How should I wash my clothes?
Wash inside out at 30°C, tumble dry low or hang dry, and do not iron directly on the print. This keeps colours and prints looking new for longer.
Can I change or cancel my order?
Yes, within 12 hours of placing it, before production starts. Just email us with your order number.
Which payment methods do you accept?
All major credit and debit cards and other secure payment methods shown at checkout.
How can I contact you?
Email salaheddinejaairi28@gmail.com. We reply within 24 to 48 hours.